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Frequently Asked Questions
Answers to common questions about shopping, orders and selling on Tapted.ng.
Browse the shop, add items to your cart, then follow the checkout steps to enter your shipping details and pay securely online.
We accept secure online payments via card and bank transfer through Paystack.
Once your order ships, you can track its status from the order tracking page in your account.
If an item arrives damaged or not as described, contact our support team within 7 days of delivery to arrange a return or refund.
Orders can be cancelled before they are processed for shipping. Contact support as soon as possible if you need to cancel.
Click "Sell on Tapted.ng" to register as a merchant. Applications are reviewed by our admin team before your store goes live.
Reach us anytime through the Contact page - we typically respond within one business day.
Still have questions?
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